Thanks for following up with the Community, Lynn69.

When Intuit reports an outage on our QuickBooks Status page, it means our Product Investigations team is aware of it and working to get things back to normal as soon as possible.

If the Status page mentions an incident, you can review the page for any information/notes about it. You additionally have the option of getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and conduct further research with you into the status you're seeing and any details in our records about it.

I've also included a detailed resource about working with our QuickBooks Status page which may come in handy moving forward: Is QuickBooks down or not working?

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Monday!