We want to ensure you have a seamless experience with QuickBooks. It's crucial to have uninterrupted access when tracking and managing your business.

I'd like to address the recent error message that some of you have encountered: "There's an issue on our end. We're on it." Our engineers have resolved this, and you can verify its status here: https://status.quickbooks.intuit.com/

If you still encounter the same issue or experience a new one such as "You don’t have access rights to view this data.", I recommend performing some troubleshooting steps.

Let's start by accessing your account in a private window. Doing this will help us check if the issue is related to cache accumulation in regular browsers and fix it. 

Here's how to access this mode:

• Ctrl+Shift+N for Google Chrome
• Ctrl+Shift+P for Mozilla Firefox and Microsoft Edge
• Command+Shift+N for Safari

If this works, switch back to your default browser and clear its cache. This will refresh the system and allow you to work with a clean slate. Alternatively, you can try using other compatible browsers to address the problem.

Should the problem persist, I recommend contacting our QuickBooks Team for further assistance in diagnosing and resolving the issue.
 

For additional troubleshooting tips, you can refer to this article: Why can't I sign in to my account?

Furthermore, I'm sharing this guide to help you run specific reports in case you need detailed reviews of your business finances and other accounting data: Run reports in QuickBooks Online.

Feel free to mention my name in this thread if you have further questions about logging into QuickBooks or managing your account. I'm here to provide additional assistance.