it is off and has been off for years,  I went through this about 2-3 years ago and finally just got fed up with customer support and figured they would fix it eventually.  VPN or no VPN I have to do 2 step every time. I have to click on fire hydrants and get a code text to me if I leave for 3 hours.  3 times a day I have to do this.  WHY cant this be fixed.   This is not a new problem.