Thanks for reaching out, @STC1969. I'll make sure you can open your QuickBooks Desktop so you can continue with your task.
Before starting, please ensure you're using the upgraded QuickBooks Desktop for everything to work as expected.
Once everything is good, let's perform some troubleshooting steps to fix this software issue using QuickBooks Tool Hub. It will resolve system glitches that prevent your QuickBooks from opening.
Follow these steps to proceed:
- Close your QBDT account.
- Download the most recent version of the QuickBooks Tool Hub and save the file somewhere you can easily find it.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install.
- When the installation finishes, open the Tool Hub on your Windows desktop.
- Select Program Problems and click Quick Fix My Program.
- Run the QBDT program and try to open your company file.
Feel free to read this article for complete details on troubleshooting steps if QuickBooks Desktop won't open: Fix issues when you can't open QuickBooks Desktop.
Also, you can reset your password in QuickBooks Desktop whenever you have trouble signing in to your company.
If the issue remains, I recommend contacting the QuickBooks Desktop Support team directly. They have the necessary tools and expertise to verify your subscription status and provide personalized troubleshooting steps to get you up and running again.
To contact our Support team outside QuickBooks, here's how:
- Go to the https://help.quickbooks.intuit.com/en/contact link.
- Click Search for something else.
- Tap Start a Message and enter your concern.
I'll share these helpful articles that guide you in managing subscriptions and fixing data issues in QBDT:
Let me know if you need further assistance accessing your QuickBooks Desktop or have any QuickBooks-related concerns. I'm here to support you every step of the way.
