We appreciate the time and effort you've put into participating in the Community thread, RBKK.
Please know that we have resolved the issue with the Sales Tax Liability Reports, as mentioned by the previous representatives. To address your concern further, I recommend reaching out to our Customer Support Team for additional assistance with the next troubleshooting procedure.
To contact our Customer Support Team, please follow these steps:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Choose either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
The support hours for Plus, Essentials, and Simple Start are Monday to Friday, 6 AM to 6 PM, and Saturdays 6 AM to 3 PM, while for Advanced, support is available anytime, any day. Please refer to the outlined article, which includes the direct phone number for QuickBooks Online support.
Additionally, you can refer to this article for additional insights and information on the filing sales tax return process in QuickBooks Online: Manage sales taxes in QuickBooks Online.
Should you encounter any challenges with Sales Tax Liability Reports processes in QuickBooks Online, please don't hesitate to share them with me. I'm more than willing to assist you further. I eagerly await your response and wish you a productive day!
