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Replying to:
Susan607
Level 5

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My version of QB for Mac doesn't have your sequence:

  1. Navigate to the Reports menu.  This is my report menu:

Screenshot 2024-05-17 at 3.57.15 PM.png  

  1. Choose the Custom Reports and then Transaction Detail.
  2. These two choices are not available - I selected "Custom Transaction Detail Report"
  3. This is what came up: 
  4. Screenshot 2024-05-17 at 4.04.55 PM.png
  5. On the Display tab, set the date range.  I take it that the customize panel is the Display tab
  6. Tap the Sort by dropdown and select NumThere is no "Sort by" dropdown.  I sorted by the NUM dropdown - ascending.  No big change.
  7. Go to the Filters tab. Below is the filters tab which has none of the following items on it.
  8. Press the Transaction type and then Invoice and Bounced check
  9. Screenshot 2024-05-17 at 4.09.04 PM.png
  10.  
  11. Select OK. Not available to select
  12.  
  13. In the mean while, I got rid of the GL entry that reversed the payment.  I went back to the payment that needed to be reversed and tried it again. When I did so I again put in amount of bank fee and amount that tenant was to be charged.  After selecting an amount and recording the transaction the finance charge came up as a new separate invoice.  I'm thinking I had not put an amount for the customer to be charged in the bounced check window, rather only in the bank fee amount, because now it is there.  So the situation is corrected now.  

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