Hello there, ldefeo.
If you are you using the same browser and never cleared you cache, it usually won't ask for verification.
I suggest contacting our customer support team so they can further investigate. They also have the tools to screen share with you and they can walk you through how to fix this.
Here's how:
- From the upper-right corner, click the Help icon indicated with a question mark.
- Select Contact us and then enter your concern about the verification process.
- Then, click Continue.
- You have two ways on how to contact us, it can be through chat or call.
The Community team is always around to help you with your concerns.
