When I say open a new browser window I mean switch browser type completely. If you are using Firefox, open Quickbooks in either Chrome or Opera. That way you will be starting afresh with a clear cache and cookies. The software guys have over engineered this aspects of reports in thinking it would be handy to not have to put in dates for each report. It only takes 30 secs and would be much better to enter the dates you want yourself instead of having 'smart' software doing something itself and causing these issues...