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SarahannC
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I appreciate you for sharing your concern and providing additional details. Your efforts help me understand how you wish to handle your data and the permissions you want to grant to your employees, nicholsond92.

 

Having a clear process for granting selective access to the Projects section would be highly beneficial for your business. However, this option isn't available in the access lists. 

 

You'll want to invite them as Limited (customer-only) user access. This access level will allow your employee to manage and view the Project section. This access privilege already has default choices listed on what can and cannot be done. You can visit this article for more information: User roles and access rights in QuickBooks Online

 

I also suggest sending feedback directly to our product developers. You can share your thoughts on how crucial the choice is for the project. Here's how:

 

  1. Click on the Gear icon.
  2. Select Feedback under Profile.
  3. Enter your suggestion, then click Next
    feedback.PNG

 

Regarding your second concern, could you please provide some details on the role and access permissions that you have assigned to the user? 

 

While waiting for your response, if the user is unable to view banking information when accessing QuickBooks Online through the web view but can view it when logging in on their tablet, their device may need to be refreshed to reflect any changes made to their permissions. To resolve this, you can ask the user to log out and log back in to refresh the system.

 

If the same thing happens, please give us a short call by clicking Help (?) in your QBO company homepage. We want to look at this more thoroughly. 

 

Additionally, you can check this article for more details about usage limits in QBO plans: Usage limits by subscription

 

If you have more concerns about user access and anything related to QBO, please utilize this thread anytime. I'll be around to respond and help you. 

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