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Buy nowI appreciate you letting us know about your concern, PortMike. Let me chime in and provide further insights and information about switching between different user modes within QuickBooks.
As my colleague mentioned, QuickBooks doesn't automate switching from a multi-user mode to a single mode when another user logs in to QuickBooks. Since you mentioned you're running QuickBooks on the Right Networks Remote Desktop, you may need to configure your setup upon upgrading to QuickBooks Enterprise version 2024. In this case, I recommend contacting the Right Networks Support Team. This way, they assist you further in identifying ways to resolve this issue.
You can refer to this article to contact them directly: Right Networks Customer Support.
Also, you can customize your user's roles and give specific role to manage your books. This way, you can control their activities and ensure your company file is safe against data loss, misuse, or potentially malicious activities.
Thank you for taking the time to get back to us, PortMike. If you have further inquiries or need assistance managing user access within QuickBooks, hit the Reply button again. We're available around the clock to provide guidance and solutions you need. Take care!