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Replying to:
FaithA
QuickBooks Team

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Thank you for joining the thread, Vishvajeet-smboo. I am here to assist you with getting updates on the progress of the issue you are facing with the accurate inventory report of the cash balance sheet while using QuickBooks Online (QBO). 

 

Upon checking, I found out that an investigation is currently underway with reference number INV-102332. Our product engineers are working hard to find a permanent solution for this problem, and your feedback is valuable in helping us work towards a resolution. As of the moment, we do not have a timeline for when the issue will be resolved. However, we understand the urgency of the matter and I want to assure you that we are working tirelessly to fix it as soon as possible. 

 

To stay updated on the issue, I suggest that you contact our support team and request to be added to the list of affected users. They have the necessary tools to provide you with notifications on the progress of the case. Here's how to get in touch with our support team:

 

  1. Log in to your QuickBooks Online account.
  2. Click Help (?).
  3. Type in "Talk to a human," then press Enter.
  4. Select Contact Support Team.
  5. Type again Talk to a human and click Contact Support Team.
  6. Choose a way to connect with us.

 

Our support team will keep you updated with the latest information via your email address regarding this.

 

I will also be including this article for your future reference to save you time in the future when creating and personalizing forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Please do not hesitate to come back to this thread for more updates or if you have any inquiries on inventory reports and any other QuickBooks-related matters. I am here to assist you and will be keeping an eye out for your response. Take care.

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