Hello jeanbiverly, thanks for your reply. I printed a Transaction Journal report of that day's transactions in the Accounts Receivable register, and I found 3 transactions related to that repair. One was the corrected Invoice for $291.54 (that had been adjusted to show the actual repair, rather than the estimated repair that I initially entered for the purpose of accepting her prepayment), and second was her payment $467.75, and third was the refund check #6222 for $176.21. So far so good. I entered a GJE with a debit $176.21 to PNC Checking (the QB name for my checking account) and a credit $176.21 to Accounts Receivable and attributed to her name, dated today. Then, I opened Reconcile PNC Checking, and that check #6222 was still listed at the top of the list of payments waiting to be selected for reconciliation. Sigh. So I created a reversing GJE, and here I am.
We've mentioned a clearing account. I've never set one up--I just presumed that QB already had one. This may be an apples/oranges thing. BTW, if it matters, I am set up for accrual accounting, not cash. This is what I have been thinking happens whenever I write/enter a check: I complete all the fields using Write Checks, and when I hit Save & Close, QB credits PNC Checking, debits A/R <name> (or A/P if a refund), attributes it to an expense account, and then adds the payment to a list of transactions waiting to be reconciled. In my mind, I am calling that "list" or "register" or whatever it is, a "clearing account." That list of transactions (plus any unreconciled deposits to that account) is what is displayed in Reconcile <account>. There has to be either a list, or maybe an algorithm that pulls flagged unreconciled transactions, into Reconcile. I need to locate that list so I can remove Check #6222 from it, or unflag it if that's the process used, so that QB no longer thinks it needs to be reconciled, without actually affecting the real balance of PNC Checking.
Now, if you are thinking of a "clearing account" as being something different, then maybe I need to set that up, move the Check into that account, and then do...something?
