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anna112
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I appreciate the feedback but all of that has been checked out and the inventory valuation is still not accurate on the 'CASH balance sheet report.  Again, it is accurate on the accrual balance sheet report.  The cash balance sheet report is pulling the 1/1/2023 load in and no transactions recorded.  However, the accrual balance sheet pulls all of 2023 transactions.  Three QBooks team members have gone online with me to take a look and they agreed that is a QBooks issue and they were going to do a ticket.  One Qbooks person told me that there were others having the same problem and the technical team was looking into it.   No one ever gets back to me.  This morning I had an appointment for another call with a QuickBooks person and cancelled another appointment because of the importance of this matter but they Qbooks person never called me at the agreed upon time.  I am pretty system savy and to say the least, quite disappointed in the service level, follow-up, and technical support.  

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