Thanks for joining this thread, Chi.
I agree that QuickBooks Desktop (QBDT) can save both email addresses. However, by default, emails are sent to both contacts, and you can't send bulk emails to them.
Currently, the feature to automatically send specific types of emails (such as sales order confirmations and invoices) to different email addresses for the same customer is unavailable in QBDT. For now, you'll need to manually select or edit the appropriate email address.
To enhance your experience with QBDT, I recommend sending us feedback. This way, our product development team can review your suggestion and likely consider it for future updates.
Here's how to submit feedback:
- Go to the Help menu and select Send Feedback Online.
- Choose the Product Suggestion option. A pop-up window will appear.
- Type in your feedback suggestion.
- Click the Send Feedback button.
Additionally, you can visit these informative articles that can help you manage your sales orders and invoices better:
If you have any more questions apart from your customer's email addresses, please feel free to leave a comment below. I'll keep an eye out for your reply. Stay safe!
