Thanks for providing more details and bringing this matter to our attention, schumachertracto. We want to ensure this matter is addressed quickly so your tax report shows accurate data in QuickBooks Online (QBO) and records your sales transactions accordingly.
For the time being, we've received similar cases where the Taxable Amount column includes non-taxable line items on an invoice in the Sales Tax Liability report. In keeping with this, I'd recommend contacting our Customer Care team so they can gather more details and come up with a fix. To do this, here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us: Start a chat with a support expert or Get a callback from the next available expert.
Once the issue is fixed, pull up the Sales Tax Liability report to see how much sales tax you owe.
Also, I've included this article to guide you in filing your sales tax return and record payment in QBO: Manage sales taxes in QuickBooks Online.
We appreciate your patience regarding this matter. Feel free to visit us anytime if you need further assistance managing sales tax transactions and returns in QBO. The Community team will always be around to help you out. Keep safe.
