Thank you for reaching out to us, @ell11375. I'd be glad to share information on canceling your invoices in QuickBooks Desktop (QBDT).
A deleted invoice will also remove a posted transaction, affecting your report totals and the customer's balance. Regardless of whether you delete or void the invoice, this will impact the fiscal year once that action is performed.
Yet, If you wish to delete or void the invoices. Here's how:
- Go to Customers, then Customer Center.
- Proceed to the Customers & Jobs.
- Locate the customer, then open the invoice you wish to Delete/void.
- On the main tab header, click on Delete.
- Select Delete or Void Invoice.
- Click Save and close.
Please keep in mind it's always best to discuss any potential changes to your financial records with your accounting professional beforehand.
I'll leave this article as a guide what to do if you can’t collect money from a customer and need to write it off as bad debt in QuickBooks Desktop: Write off bad dept in QuickBooks Desktop.
Moreover, I've attached this helpful article to learn how to reconcile your accounts so they match your bank and credit card statements: Reconcile an account in QuickBooks Desktop.
Please feel free to comment with your response. I'm excited to provide more information about your invoices. Have a good one.
