Welcome to the Community, @DAGV1.
Allow me to help you and get this QuickBooks app working for you.
QuickBooks Online (QBO) time-out function is designed for the security of your data especially when you're away from your computer for several minutes or hours. When you set your timeout duration to a specific setting (1, 2, or 3 hours), you'll remain signed in that long before being logged out for inactivity. This measures your time of inactivity from the last time you moved your mouse, clicked, or used your keyboard on any transaction form. If you are timed out, sign back into your company to continue where you left off.
With this, you can set your account's time-out preference in the Account and Settings page.
Here's how:
- Go to the Gear Icon.
- Choose Account and Settings.
- Select the Advanced menu.
- Scroll down to the Other Preferences section.
- Click the Pencil Icon.
- In the Sign me out if inactive for drop-down, select 3 hours.
- Click Save.
- Hit Done.
I've also added these articles that will guide you with your invoices:
Additionally, here's an article that can help you get around with QuickBooks Online using iPad: QuickBooks Online iPad: Frequently Asked Questions. It also includes answers to your How Do I questions about using the apps.
Please know that you're always welcome to swing by anytime if you still have questions or concerns with QuickBooks. I'll be around to help. Take care and have a good one,
