Hello there, @StephenG. I'll put you in touch with the best help available to ensure you can reactivate your QuickBooks Desktop (QBDT) Payroll subscription.
Please know that upon resubscribing, it may take up to 24 hours for the reactivation of your subscription to fully complete. If it's beyond the provided time, I recommend reaching out to our customer support team. This way, they can pull up your account securely and reactivate your subscription so you can get back to paying your employees. Here's how:
- Go to the Help menu and click QuickBooks Help.
- Select Contact Us.
- Provide a brief description of your concern, and click Continue.
- Log in to your Intuit account, select Continue, then Continue with my account.
- Enter the single-use code you received in your email and hit Continue.
- Choose between Chat with us or Have us call you.
Additionally, viewing your payroll totals in QBDT is a breeze when you generate reports. They contain the necessary information for filing payroll taxes with the government, such as employee wages and contributions.
Let me know if you have other questions in mind concerning your QBDT Payroll subscription. The Community is always available 24/7 to rescue you. Take care.
