Hello there. Thank you for sharing your concern here. I see you are not able to see the Product number for QB 2024 in CAMPS or when using QuickBooks Desktop Manager. I've got you! I have here some information relating to this issue.
We currently have an open investigation (INV-94772) into this concern. For now, it is best to contact our QuickBooks Desktop Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.
To speak with one of our experts from QuickBooks Desktop Support. Please follow the steps below to contact support:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then click Continue.
- Sign in to your Intuit account, select Continue, then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Choose to chat with us or Have us call you.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
I'm including this article you may find helpful in the future while working on a task in QuickBooks Desktop: Customize reports.
Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to the issue. If you have further questions, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!
