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Replying to:
JaeAnnC
QuickBooks Team

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Thanks for joining this thread, @Mville.

 

Currently, limited standard users in QuickBooks Online are unable to capture receipts in QuickBooks Online (QBO). However, you can allow them to forward receipts as a workaround. To do that, please refer to this article: Email receipts and bills to QuickBooks Online.

 

We understand that this feature is beneficial to streamline your business processes. That said, I recommend submitting your feedback to our software engineers. This way, they can review your suggestion and may consider it for future product enhancements. 

 

To do that:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter your feature request, then Next.

 

You may also keep tabs on the status of your recommendation by visiting our Customer Feedback page.

 

Moreover, it's important to categorize receipts to their appropriate accounts to ensure the accuracy of your books.

 

Feel free to return to this thread whenever you have other concerns about the snap receipt feature in QBO. The Community is here to help. Keep safe.

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