I did reach out with the same issue but got an unsatisfactory reply.  I was given ways that may help me "self-resolve" the issue, but was told there is a problem on the back-end with this.  None of these suggestions worked, which leaves my client high and dry. 

I think just about everyone is done with Intuit "helping us" with these new features.  It has been very frustrating to deal with issues on what seems to be a daily basis.  As an accountant, this is especially frustrating becaucse multiple client accounts are affected.  Get it together, Intuit!