I understand how it feels when you experience the same issue, Pritchett09.
I've checked with my tools and found out that the ongoing investigation is still in progress. Our engineering teams are working diligently to gather all the necessary information and resolve the issue immediately. Rest assured that your concerns are taken seriously, and every effort is made to rectify the problem immediately. In the meantime, I recommend contacting our customer support team, who can assist you with any questions or concerns. They can also add your company to the affected list, keeping you updated on the progress of the investigation.
Here's how:
- Click the Help menu in the upper-right-hand corner and click Talk to a human.
- Type in "Talk to a human," then press Enter.
- Look for I still need a human and click on it.
- Choose to Get help from a human.
- Pick between Start a chat or Get a callback.
If you need more detailed steps and the available time of our QBO support, please refer to the QuickBooks Online Support article.
For future reference, use this guide to review your bank and credit card transactions: How to Categorize online bank transactions in QuickBooks Online.
Keep me posted if there's anything else that I can help with your banking by leaving a comment below. Take care, and have a wonderful day!
