Hi, TX_State.

I appreciate all your efforts performed to fix this conversion issue. And understand how inconvenient it can be to encounter challenges along the process. 

I'm here to offer additional assistance with the conversion process.

To get started, May I know the version of QuickBooks Desktop you are using? We'll have to ensure you've followed the specific steps for your version to transfer your file successfully. I'm sharing this article for more details: Move your QuickBooks Online data to QuickBooks Desktop.

While I understand you have already contacted QuickBooks support, I would still recommend contacting them again, as they have the tools and expertise needed to access your account and review your case thoroughly. Their dedicated team will be able to provide you with additional guidance and assistance to transfer your data.

As an alternative option, you may also consider looking for a third-party conversion tool to transfer your QuickBooks Online data to QB Desktop. You can visit our QuickBooks App Store and browse an app that can integrate with QuickBooks that suit your business needs.

Please don't hesitate to post again if you need further help converting data or other concerns. I'll be sure to get back to you.