same here.  it was all working just yesterday.  help/reset app data deleted all of my page shortcuts in "desktop view".  not great.   i am able to access qbonline through two separate pcs.  BOTH have the shortcut issue.  shortcuts in "desktop view" are gong nowhere.  doesn't that mean that its not on this side and on their side?  i cleared caches, etc (chrome), i restarted the pc, i right clicked and tried "run as admin", i re-downloaded the desktop app and reinstalled it.   just not working.