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JSP2415
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Here's what I found today.  I am using Quickbooks Online Desktop App with the Desktop view option turned "on".  My version is 1.22.1.

 

All of my shortcuts were working yesterday, January 26, 2024.  Today, January 27, 2024, some of them are not.  In the attached screen shot, you can see the two different errors.

 

Error #1 - For shortcuts to Standard Reports.  When I click the shortcut, a mostly blank screen comes up with a message in the middle that says "HOW TO BUILD A CUSTOM REPORT".  Now, I did change the columns displayed on these reports, but they still show up as standard reports in Report Center.

 

Error #2 - For shortcuts to Customized Reports.  When I click the shortcut, a dialog box pops up with the message "Something went wrong.  We are working on it."  Then I have to click the "OK" button.  After clicking the button, a blank screen is displayed.

 

Screen shots of the errors are attached.  All of these reports are still available in Report Center and all of my customizations are still intact.  However, none of the shortcuts works.  And simply re-creating the shortcut simply results in the exact same behavior.

 

Please fix this problem.  Call me if you want any more information.  I'm beyond frustrated with this product.

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