Hello there, jpatt1. No worries. Allow me to provide some steps on how to solve mobile app issues with QuickBooks Online (QBO).
Please ensure that you're using the correct account to log into your application. Also, you can refresh your QBO data to view the latest available information.
Here are the steps you can follow:
iOS
- Tap Settings, then locate General.
- Select iPhone Storage, then click the QuickBooks Online app.
- Press Offload App.
Android
- Go to Menu ☰, then tap More Options ⋮.
- Select Settings, then Refresh Data.
- Tap YES to confirm.
This will help you clear up storage space on your device without removing any of your app's important documents and data. If the issue persists, I recommend uninstalling the QBO mobile app and then reinstalling it again.
Furthermore, you can connect an existing Payments account to QuickBooks Online so customers can pay for their invoices online.
Please don't hesitate to click reply if you have any other concerns related to apps or QBO. Have a great day!
