I have read through these comments and I'm having the same problem. I reconciled the account with zero difference and there's an ending balance that matches the bank account. When I go to reconcile the next month, the ending balance of the previous month which should be the new beginning balance is changed. I've tried everything even going back to the first month when I opened the account and it always gets stuck in the same month, April 2023. I've talked to the help desk multiple times and was supposed to meet with one of their bookkeepers this morning, but no one has called.  Has anyone had this problem of shifting ending and beginning balances?