I am having this problem with QB desktop 2023. Was on the phone with support for 3 hours last week with no resolution. When I am in my own office where I have Windows 10 I have no problem with freezing but still have problems printing the reconciliation so I have to go into reports, banking previous and select the reconciliation, but I will only get the pages after page 1. Go to a clients office and it freezes when printing a reconciliation and I then have to close the program and reopen. I also can't select save as pdf. Ran the QB tool and that doesn't work either.  Don't have problems with checks or reports...