I understand your frustration and concern regarding the Venmo connectivity issue. I'll provide an alternative way to get past this problem.

Kindly access your bank's website and attempt to log in to your account from there. If you can successfully log in, please return to our product and update the account credentials accordingly. 

If you can log in but continue to encounter the error, please let me know if you are using the correct instance of Venmo when attempting to add an account. Please follow these steps: 

After logging into your online banking website, copy the URL displayed at the top of the screen and paste it into QBO on the Add Account screen. Finally, please be aware that browser password managers sometimes store outdated passwords, resulting in an invalid login credential error (error 103). To avoid this, please manually enter the password and ensure that any password manager does not automatically fill in these fields.

If the problem continues, I recommend contacting our Customer Care Support team to have your company added to the affected users' lists and get an update once it's fixed.

In the meantime, you can manually import your Venmo transactions into QBO and categorize them under the appropriate account.

Your patience and understanding are much appreciated as we work on a resolution.