Still no resolution to issue. Called support and on line for 35+ minutes. QB should be able to take info and research and call back rather than having to wait on line while agent tries to find solution. If issue takes 10-15 minutes that is fine but user should not have to wait extended period of time and should be able to take all info down, research and respond with resolution to issue in program.

Issue still not corrected and have case no to wait for call back or will have to call back with case no to inquire

Any help resolving issue would be appreciated. Just started having issue in last month or so

Thanks