Thank you for reaching out to the Community, @accounting476.
A cache-related issue is likely causing you to receive an error message. If this is the case, let’s perform some troubleshooting steps to fix it. We can use a private or incognito window to rule out cache issues in your browser. Here are the shortcut keys:
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Google Chrome browser: Ctrl + Shift + N
- For Safari Browser: Command + Shift + N
Next, log in to your QuickBooks Online account and then convert the purchase order to an invoice. Finally, add multiple purchase orders to the same invoice. If it works, you can clear your browser's cache. This removes the webpage data that’s causing the issue.
You can also add Intuit as a trusted site to ensure all Intuit-related browser plugins are working properly.
Additionally, you can use other supported browsers as another option.
Moreover, I’m sure these articles will help you manage your purchase orders in the future:
Please don't hesitate to reach out if you have any follow-up concerns. I'm here to assist. Have a good one!
