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I understand your frustration with the lack of a Sales by Customer Type Summary report in QuickBooks Online (QBO).
I can see how the functionality would be beneficial to your business. Rest assured that I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
Here's how:
- Go to the Gear menu and then select Feedback.
- Type in your feature request in the description box.
- Once done, click on Next.
You may want to check this article to know more about customizing reports in QuickBooks Online: How to Customize Reports.
Please feel free to mention me if you need further assistance. I'll be glad to work with you again. Have a good one!