Hi there, @RMP-1. I'll discuss some information about the connection issue with Venmo and QuickBooks Online (QBO).
Currently, there's still an ongoing investigation about having trouble connecting Venmo to QBO as well as receiving error 103 (INV-92329). I know how difficult it is to not have this function as expected. Please know that resolving this is our top priority. Our product engineers are continuously working to determine the cause and provide an accurate solution.
With that said, I recommend reaching out to our Phone support team to add your account to the list of affected users. Once linked, you'll receive updates regarding the status of this issue via email. Here's how:
- Navigate to the Help menu and go to the Search tab.
- Select Contact Us and enter a brief description of your concern or the investigation number. Example: INV-92329.
- Click Continue.
- Then, choose either the Chat or Call option to connect with them.
You can also manually add transactions from your Venmo account to QBO via CSV files in the meantime. Once the connection is fixed, you can then match those with the entries in your program.
It's also recommended to regularly perform the reconciliation process to ensure the balance of your accounts in QBO matches your real-life bank statements.
If you have other concerns about the connection of your other banks to QBO, please don't hesitate to add a reply below. I'm always here ready to provide an immediate response to help fix it.
