I Don't think QB is getting what our problem is. I have gone though QB pro 2016 and it still wants to email unmarked customers Statements, even thou they want a paper statement. and if you don't put a proper email in address line the emailing stops the process all together.  Any help would be appreciated. I tried again to talk to QB but all they want is monies. I very tired of QB bugs in their software and does nothing to listen to customers. Been dealing with bugs since 2008 QB Pro.