Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JamaicaA
QuickBooks Team

Reply to message

Hi there, @Alicat.

 

I appreciate you bringing to our attention the broken alignment function in this thread. It's frustrating to pay for software that's supposed to help with deposit slip alignment, only to write it out by hand. I'll share some news about this matter to ensure you get what you paid for.

 

There's an ongoing investigation (INV-83647) about having changes when using the Deposit Slip alignment fine-tuning. Kindly contact our Support Team for some updates and fixes. 

 

Here's how:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

Please note our operating hours so you can contact us timely. For other ways to reach us, refer to this article: QuickBooks Online Support.

 

Once everything is settled, you can review your system to ensure printing deposit slips accurately. Create a sample to see how it would look on the form.

 

Our Engineering Team is working diligently to fix this issue as soon as possible. For any other deposit concerns, add them in the comment section below. It'll be my pleasure to help you further.

Need to get in touch?

Contact us