I wish you didn't have to encounter this issue twice, @JayeMix. I understand how frustrating it can be to be unable to access your QuickBooks Online Accountant (QBOA) account. Don't worry. I'm here to point you in the right direction to resolve this issue as quickly as possible.
It's our utmost priority to help. However, Community is a public forum, and we're unable to pull up your account information for privacy purposes. That said, I suggest reaching out to our customer support team. While I'm aware you've already reached out to them, we'll need to get in touch again so they can review your previous case and provide updates about your account status. They also have the ability to look into this further and raise an investigation if necessary.
Since you're unable to sign in to your account, you can call us through our phone number provided in this link: Contact QuickBooks Online Accountant and ProAdvisor Support.
Furthermore, I'm sharing these articles as your guide in managing your Intuit account information:
Please don't hesitate to swing by the Community whenever you need additional help accessing your account. We're always available to offer assistance. Keep safe.
