Thank you for your response. I appreciate the information provided, but unfortunately, it doesn't directly address the main concerns I have.
While I understand that QuickBooks Payments has limits on the amount that can be received in a rolling 30-day period, my primary concern is about the sudden closure of my account without clear communication or justification. The information about transaction limits and deposit delays, although useful, does not explain why my entire account was closed.
Furthermore, I have attempted to log into my Merchant account to check the status of the withheld payments, but the closure of the account impedes this action.
I kindly request that my concerns be escalated, or that I be provided direct contact details for someone who can assist with:
- The exact reason for the closure of my account.
- The process to have my account reopened.
- A clear timeline on when the withheld payments will be returned, if the account remains closed.
Your help is greatly appreciated, and I look forward to a resolution soon.
