Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Rea_M
Moderator

Reply to message

Hello, OsKimAsh1.

 

I'll share some insights on how you can remove the message on your payroll to reactivate your subscription and get back to business in no time.

 

Before we start, can you share what's the payroll reactivation message you receive? This will help me provide the appropriate resolution for this matter.

 

If the error says to select a new payroll product, your previous subscription is no longer available or offered. With this, I'd recommend contacting our Payroll Care team to give you the best option you can get that suits your business needs.

 

If you're using QuickBooks Desktop (QBDT) Payroll Assisted and want to reactivate your payroll service, you'll also need to contact our Payroll Care team for help.

 

Once your subscription is reactivated, you can pull up payroll and employee reports in QBDT Payroll to help you manage payroll and keep track of employee expenses. If you wish to customize these reports to get your needed data, please see this article: Customize payroll and employee reports.

 

Please let me know in the comments if you have other payroll and subscription concerns. I'll gladly help. Take care, and I wish you continued success, OsKimAsh1.

Need to get in touch?

Contact us