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Buy nowHello there, ssg7741.
Welcome to the Community. I'm here to lend a hand with your concern about signing into your Intuit account through QuickBooks Desktop.
Before we start, I want to make sure you'll be able to start a new discussion here in the Community. You can try following these steps:
If you're still unable to post a discussion, you can try logging into a different supported browser to determine if the problem is website related or not. You can check the screenshot I'm adding down below for your visual reference:
Now let's start with your concern about the existing Intuit account. Since you're unable to change the previous email address attached, we can try updating the information through the My Company section.
Here's how:
For additional reference, I'm also adding the article I recommend about updating email address:
Please know you can always come to the Community for any assistance you need with connecting your account. You can reach out to me by posting your response below.