I tried starting a new discussion but it wouldn't post...so frustrating! Sorry if this is somewhat off toptic.

I have single user QB Pro 2019 desktop for Windows. When accessing Bank Feeds, I'm forced to log in to Intuit. Unfortunately, the previous user's email address is already populated in the log in window and cannot be changed. I've tried saying "forgot my user name/password", but that just takes me to a browser, where I can successfully sign in to Intuit. It does not, however, get me logged into QB. The old email address is not the default email in QB, so I'm not quite sure how or where to get rid of it. Would appreciate any help on this. Thanks.