Hi there, MrsBearGFR.
I tried to switch between companies and I was able to do it successfully in my QBO account.
This error usually means that the specific page you are trying to visit is non-existent. However, this can also happen if your browser's cache is corrupted.
Let me share the steps that can sort out and remove some of the most common browser and unexpected results when working in the program.
Use other browsers like Google Chrome, Mozilla, Microsoft Edge, or Safari. They are all compatible with QBO and can help us isolate the issue. You can also start an incognito or private browsing session using these keyboard shortcuts:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox
- Control + Option +P if you're using Safari
- Ctrl + Shift + P for Microsoft Edge
After that, log back in and see if you can go to your other companies without the error. If you can, follow the steps in this article on how to clear cached or delete internet files; Clear Cache and Cookies to Fix Issues When Using QuickBooks Online.
I'd also like to share these articles in case you might need them when working in QBO:
I'll be around if you have follow-up questions or other concerns. The Community is always here if you need anything else.
