Hello, @christydm. Don't worry about it, I'd be glad to share some information about user role availability in QuickBooks.

The user roles are available in both QuickBooks Online (QBO) and QuickBooks Desktop, including Pro, Premier, and Enterprise editions. It allows you to control the level of access and permissions for each user.

Depending on the edition you're using, QuickBooks Pro and Premier offer three user roles: Administrator, External Accountant, and Regular User. On the other hand, QuickBooks Enterprise offers more than three user roles: External Accountant, Finance, Full Access, Inventory, Payroll Manager, Payroll Processor, etc.

Refer to this article for more information: Create and manage users and roles in QuickBooks Desktop Enterprise. This will guide you on how to view all roles and their permissions by generating a Permission Access by Roles report.

I'm also adding this article if you want to learn how to add, edit, and troubleshoot QuickBooks Desktop Pro and Premier User login and restrictions: QuickBooks Desktop Users and Restrictions.

Let me know in the comment below if you have additional questions about user roles in QuickBooks. I'll be around to help. Have a great day.