The salesperson knew that we were a nonprofit.  Nonprofits have to file Form 990 yearly.  How can QuickBooks not have this as a feature?  I just finished setting up my Chart of Accounts, not an easy process in QuickBooks for "nonprofits", individually labeled every receipt for the last 13 months with the correct account and function, and just finished reconciling all accounts for the year. Now I have to manually re-enter the information into Form 990? 

This is a classic bait and switch tactic! 

Very disappointed with Intuit! Should have known since I had a similar experience with TurboTax.