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Buy nowThank you for coming back to this thread and for choosing QuickBooks Online as your business partner in managing your finances, @efish123.
Upon checking on your screenshot, it appears that you're subscribed to QuickBooks Online Advanced. This subscription doesn't have the Standard Limited user option because each role is specified according to its function to let the Admin/Owner choose the role that fits.
And you're correct, it does have the Standard Limited Vendors-only option, but when I try to replicate it, it's not greyed out. It might be that you already reach the maximum number of users in this role.
If not, this might be also an issue with your browser, to initially fix this, I recommend performing the browser's troubleshooting steps.
This is to check if this is a browser-related issue because sometimes the cache saves files on your computer to load the website faster. But over time, it also gets outdated which can cause issues.
However, you'd be glad to know that you can customize your own role whenever you'll going to add a new user. I'm happy to show you how:
For future reference, if your user forgot their password, you can read this article to learn how to fix it: Update or change your Intuit Account login information.
You can always come back here if you have additional questions about managing your user role. I'll be happy to lend a hand. Keep safe and have a blissful week!