Angelyn,

I have been using Quickbooks for 20 years but have spent a lot of time lately looking for another software due to the password situation being so frustrating and taking so many days of my life up.

I am also complaining on Amazon about the problem and suggesting people look at other software if they do not want a password, as your password requirement is so difficult. I get messages I don't have an internet connection when I do. It is just slow. I get the message I need to contact the administrator. I guess I am the administrator as I do not have an IT person in our home office based businesses. Your system said I successfully changed the password but still cannot open it. Is there2 passwords? It appears Quickbooks has both an administrator and other password? Maybe this is the problem? Is there 2 passwords for me, myself and I?

How does the password get updated if I do not open Quickbooks for over 90 days? After I finally manage to get the program open I usually leave it open for several weeks to get the years books done for taxes. I used to enter data throughout the year but I dread the battle to open the program.

PLEASE do not force us to go back to paper and pencil Dome books. Although it might be faster after counting that I spend about as much time trying to open the programs as I do using them. We use 3 different years programs for different businesses.