My bank merged with another bank, so my old card used to pay my QB subscription no longer works. I am trying to update my card information with QB, but when I click through to Account and Settings it freezes up and the page becomes non-responsive. Sometimes the Account and Settings page won't freeze, and I can go to Billing & Subscription but that freezes up 100% of the time. This does not allow me to update my payment info.

I have tried Chrome and Edge browsers, and I have tried from my laptop and phone.  I did a live chat and the person could not help at all. I tried calling the number he gave, but the number said to login and go back to help on-line. How am I to resolve this problem?