I understand what you're going through, @Alicat. Let me provide more details regarding deposit printing and alignment, then have this resolved as quickly as possible.
We now have an ongoing issue with the exact problem you mentioned. Please ensure that our engineers are developing a potential fix.
For the time being, I advise getting in touch with our payroll assistant to include you in the list of affected users. You will be alerted in this way when a patch becomes available. Please check our support hours so you may reach out to us at a time that works for you.
Follow this guide on how to get in touch with our spokespeople:
- Log in to your QuickBooks Online account.
- Click the? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose a way to connect with us: Get a callback.
Once this error alignment works fine, you can refer to this deposit printing setup in QuickBooks Online.
Plus, this article will walk you through the process of transaction navigation. See the detailed steps: How to search for transactions in QuickBooks Online.
I admire your patience while we are still looking for remedies. Please know that we are here to support your growing business. Keep me notified through your email, @Alicat. May you have a wonderful day.
