I'm not receiving an error message. When viewing a customer on my Pixel 5 phone I can see all of their activity beyond 12 months. When viewing the same customer on Pixel 7 it will only display the past 12 months. I'm unable to obtain a screen shot. I've uninstalled the app and reinstalled, cleared data, and the Pixel 7 will only display the past 12 months. Why is this an issue is that I don't travel with both phones at all times. The Pixel 7 is my primary phone.