This is quite alarming, jpace9.
Let me make it up to you by ensuring this gets investigated.
I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to help you get back your account and make sure everything is fully secured. Here's how:
- Go to the Help (?) icon at the top.
- On the Assistant tab, click Talk to a human.
- Enter your concern in the Type something field, then click the send icon.
- Click on I still need a human.
- Select Get help from a human.
- You can either select Chat with us or Have us call you.
If you're unable to access your account, I'd suggest checking out this article to recover your login details: Learn what to do if you can't sign in to your QuickBooks.
Additionally, I've added these articles that'll help you in keeping your QuickBooks data safe and secure:
Please keep us posted if you need additional assistance securing your QuickBooks data. It's our priority to ensure your account is safe.
