Welcome to the Community, chuck.
I know how convenient it is to have the Advanced Search feature in QuickBooks Online (QBO), and I'm here to ensure that you'll get to use it again.
The browser can occasionally be poorly configured, which leads to issues. I suggest opening a different browser or a private window to isolate the issue. Here's how to activate incognito mode in some of the most common online browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Option + P
If you finally get to see the Advanced Search feature again, it's safe to say that the browser has caused it. This can be fixed by clearing your cache and cookies.
Moreover, I'll also include this link where you can search for articles that can serve as your reference in managing your QBO account: QBO Help Articles.
Don't hesitate to leave a reply if you require further assistance with using features in QBO. The Community team always has your back. Have a good one.
